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CA Networking: B4.6

CodeHS Lessons

Use common help-desk tools and resources, such as incident tracking, knowledge database, and staffing to administer and manage a network.

Standard
4.1 Communication is Key!
4.2 Building a Knowledge Base
Standard
6.1 Communication is Key!
6.2 Building a Knowledge Base
Standard
6.3 Building a Knowledge Base
Standard
6.1 Communication is Key!
6.2 Building a Knowledge Base
Standard
23.2 Building a Knowledge Base
23.1 Communication is Key!
Standard
12.1 Communication is Key!
12.2 Building a Knowledge Base